Privacy Policy

 

Whole Wine Trade respects and protects your privacy. Our site is safe for anyone who visits and purchases from it. The purpose of this policy statement is to fully share with you a complete description of what we collect, how we use that information, whom we use the information with and how you can tell us not to collect your information.

By using the website, you certify that you have read, understood, and agree to the terms of, this privacy policy.

COLLECTION OF INFORMATION
a. When you visit the wholewine.com website, we gather some information that cannot be connected nor does identify individual users. This includes which pages are visited, time spent on each of the pages, types of browsers used by our visitors. We combined the information we gather with feedback from experts and other many other data points to improve our website and your experience while visiting it.
b. Our site uses cookies to improve performance of the website, identify you as a unique user of the website, and provide you with targeted content of your interest. We also use cookies to remember some of the information you have entered to use our website don’t have to enter it each time you visit the website. We also might use cookies to help us determine how each page is perceived by our customers and subsequently inform about overall website improvements. 
Most browsers are initially set to accept cookies. If your browser is set to refuse cookies, you might not be able to use the online purchase functionality. If you do not wish to enable cookies but would like to order wine, please email us at wwlistens@wholewine.com.
c. When you register online or make a purchase at wholewine.com, you provide us with the following information:

  • First and last name

  • Age

  • Billing address

  • Shipping address(es)

  • Email address

  • Phone number

  • Credit card account number

  • Names of the products you purchase from us

HOW WE USE THE INFORMATION

  • We fulfill your order, provide order status and customer service actions related to the order based on this information.

  • We sign you up for our free blog using the email address that you provide. To unsubscribe from our free blog simply follow the instructions provided by clicking on the “unsubscribe” link of the blog, or send us an email at wwlistens@wholewine.com  

  • Credit card information is used to bill you for products you have ordered.

  • We do not share your information with anybody. No exceptions. We will not sell, rent, or share any portion of our customer database to any third parties.


CREDIT CARD SECURITY
Our online store is handled by “Squarespace”, a leading ecommerce platform that, to the best of our knowledge, uses the latest encryption technology to keep your information safe while used in our website. Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. Whole Wine Trade neither owns nor has any control, over these third-party platforms and cannot be held liable for security breaches suffered by these third-party platforms.

OTHER
By using the wholewine.com website, you consent to the collection and use of your information by Whole Wine Trade as described in this policy.
Whole Wine Trade fully cooperates with law enforcement agencies in identifying those who use our services for illegal purposes. We reserve the right to release information about individuals who we believe are in violation of our terms or service or website guidelines. We also reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.
This website might contain links/banners to third-party websites. Be aware that when you click on those links/banners, you will exit Whole Wine Trade’s website and you will be browsing under the third-parties’ privacy policy. Whole Wine Trade is not responsible for the privacy policies or the actions of third parties.
Whole Wine Trade reserves the right to update this policy from time to time; please check this page periodically for changes.